What are the Warranty terms & conditions?
iFix Lifetime Warranty Policy
What does my Warranty cover?
Smartphone screens, front cameras, charging flats or any other replaced spare parts that do not function in the manner they were intended
The iFix Lifetime Warranty system covers you a 100% against all manufacturer defects - which means that the warranty extends to cover not only the spare parts but also the service
What's excluded from my iFix Lifetime Warranty?
Any damage to the repaired or replaced parts that was caused due to customer's mishandling such as cracked screens
Water or liquid damage
The expected lifespan of certain spare parts such as batteries; they come with a one-year's Performance Warranty
Dropping the device; whether if it is an accident, or on purpose
Interfering with the device's internal hardware parts
Damage that was caused due to customer's attempted self-repair(s)
Software malfunctions that are irrelevant to the repair
Recent damages that occurred after the devices was initially repaired
Any lost data as a result of the repair; customers are always advised to back up their data before having their device repair with iFix
If certain pre-repair conditions exist, our Lifetime Warranty system might not fully cover repairs in such cases. This includes (but is not limited to) all the following -
Water or liquid damage
Any existing damage to the device's metal frame
Any existing damage of manufacturing or performance issues, even if it is irrelevant to the repair
Interfering with the device's internal hardware parts prior to the repair; this might make the repair impossible
A malfunctioned or damaged home button or biometric scanner
We strictly recommend that our customers do not try to repair any internal hardware parts on their own as this might affect the device's reparability.
Please note that the warranty is only valid for the specified device and its original owner; we cannot transfer warranties across devices or owners, even if the device was sold or granted to a new owner.
In the unfortunate event that the device is irreparably damaged due to a failed repair attempt by an iFixer, the customer is entitled to:
Receive a fully functional refurbished device of equal or greater value of the original device - This is based on the device's model and condition as received, plus the original repair issue resolved.
Every customer requesting any of our services kindly agrees to the following conditions:
iFix Work Authorization and Service Waiver
I hereby permit iFix to fix my iOS© device and fully understand that the iFix repair experts, iFixers, have received the complete essential training to conduct professional iOS© device repairs. However, iFix and its affiliates are not an Authorized Service Provider (ASP) of Apple Inc., and are in no way related to Apple Inc.
I agree to hold iFix from any liability for claims or damages of any kind or description that may occur from any iOS© device repair work conducted on my iPhone™, iPad™ or iPod™, unless it was caused by a complete failure from the iFixer.
I understand that iFix is not responsible for any lost data, which is an event that can occur as a result of repairs done on my iOS© device - I am fully responsible for backing up my device's data before permitting the iFixer to perform any repair work on my device.
I am responsible for informing iFix and the iFixer accurately about the iOS© device's model description and condition -including any repairs or modifications which have been previously attempted or completed- before permitting iFix and the iFixer to perform any repair work on my iOS© device.
In the case of a lost device, or one that was damaged further than the original condition in which it was given to iFix in, iFix is solely liable for the cost of the repair or replacing the device with one that's in the same condition in which it was given to iFix in based on a fair market value.
Whatever the cause may be, iFix's damage liability is limited to replacing the device with one that is similar to it in terms of the condition in which it was transferred to iFix in.
To view iFix's repair job policies, please go View Repair Job Policies